- Brand : HP
- Product name : 3 year Priority Access Plus Service for PCs (1000+ seats)
- Product code : U80MBE
- Category : Warranty & Support Extensions ✚
- Data-sheet quality : created/standardized by Icecat
- Product views : 10416
- Info modified on : 31 Jul 2024 11:11:08
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Long product name HP 3 year Priority Access Plus Service for PCs (1000+ seats)
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3 year Priority Access Plus Service for PCs (1000+ seats)
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HP 3 year Priority Access Plus Service for PCs (1000+ seats)
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HP Priority Access Plus Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an assigned remote point of contact to manage your support needs and delivers reporting on a quarterly basis.[1]
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Short summary description HP 3 year Priority Access Plus Service for PCs (1000+ seats)
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HP 3 year Priority Access Plus Service for PCs (1000+ seats), Priority services, Remote, Warranty independent, Standard workdays - 9 hours, 3 years, Next available agent
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Long summary description HP 3 year Priority Access Plus Service for PCs (1000+ seats)
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HP 3 year Priority Access Plus Service for PCs (1000+ seats). Support type: Priority services, Place of service: Remote, Warranty coverage: Warranty independent
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Support where and when you need itPlus #1: An assigned customer support expert to manage your service requirements.
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The power of insightPlus #2: Executive-level quarterly reporting on product quality and service status, to help keep business up and running.
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Take things up a levelPlus #3: A dedicated escalation path that’s customized to the needs of your organization.
| Supplier features | |
|---|---|
| Support type | Priority services |
| Place of service | Remote |
| Warranty coverage | Warranty independent |
| Coverage details | Standard workdays - 9 hours |
| Supplier features | |
|---|---|
| Duration | 3 years |
| Response time | Next available agent |
| Service method | Phone |
| Care Pack type | Electronic |
| Warranty type | S |
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[1] By default HP will deliver HP Care Pack support services in the country where purchased. For further information on HP Care Pack support coverage for hardware products in a different geographic location, please check the Care Pack Terms and Conditions for your respective country and the datasheets for your specific Care Pack. Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.